最新客服人员英文简历范文

发布时间:2017-07-20 编辑:文帼 手机版

  无论何时,多准备一份英文简历可以说是有备无患的!那么应聘客服人员岗位的英文简历应该如何写?下面YJBYS小编为大家整理了一些关于最新客服人员英文简历范文,希望对你们有帮助!

  客服人员英文简历范文

  Anny Smith

  D-90, 25th Street

  Clewiston, FL, 0510

  Cell: (123) 459 9784

  Email: smith.anny@example.com

  Career Profile:

  To get a position as a Customer Care Officer where my skills of handling customers will be utilized for the growth and development of the organization.

  Professional strengths:

  Possess seven years of experience in customer service

  In-depth knowledge of basic operating systems

  Flexible, attention to detail and ability to learn quickly

  Possess excellent listening and responding skills

  Ability to handle multiple tasks and solve customer queries efficiently

  Possess good sales and customer service skills

  Excellent administrative and organizational skills

  Ability to maintain basic knowledge of products, pricing, promotions, procedures, and other important issues

  Highly initiative to manage a busy workload without close supervision

  Ability to build and maintain good relationship with customer

  Educational Summary and Certifications:

  Bachelor's degree in English from Daffodils Arts College in the year 19XX

  Master's degree in English Language from university of XYZ in the year 19XX

  Certification course in Communication skills from soft skills training center in the year 19XX

  Professional Experience:

  ABC Business Center Inc, State

  20XX till date

  Customer Care Officer

  Responsible for dealing with customer relevant queries, complaints and request for information on products and services

  Assigned the tasks of recording all communications between various parties

  Handled the tasks of drafting documents as requested by Customer Care Manager

  Prepared daily, weekly and monthly statistical reports

  Responsible for generating ideas on ways to resolve problems and serve customers in a better way

  Confirmed customer understanding of the solution and provided extra customer education as required

  Techno Global Center Co Inc, State

  20XX till date

  Customer Care Officer

  Assigned the tasks of processing customer orders as well as provides details about the products and services to customers

  Handled the responsibilities of designing activities to improve business performance and customer satisfaction

  Conducted needs-based selling by using non-scripted probing techniques to find customer requirements

  Communicates effectively with teams in the program to ensure quality and timely expedition of customer requests

  Handled the tasks of preparing customer correspondence and updating customer files

  Assigned the tasks of responding to customer queries and concerns regarding product and services of the organization

  Areas of Interest:

  To apply my comprehensive customer service skills to meet the goals and objectives of the organization

  To increase the sales and service of the organization by applying my excellent negotiation and customer service skills

  Personal Details:

  Name: Anny Smith

  Date of Birth: XX/XX/19XX

  Employment Status: Full time

  Relationship status: Married

  Reference:

  Mr. Charlie Smith

  Senior Customer Care Officer

  Lopez Associates Co Inc, State

  Cell: 123-589-3655

  Email: smith.charlie@example.com

  客服人员英文简历范文二

  Annie Smith

  69 N. Grant Street, Mid Lake City, California 84301

  Cell :( 988) 598-1331

  Email: andrew.smith@anymail.com

  Career Objectives:

        To gain the position of a Customer Service Billing Administrator where my skills and experience will contribute towards the growth of the organization.

  Core Competencies:

  Good knowledge of mathematics that can handle complex billing tasks

  Excellent analytical and problem solving skills

  Proficient in computer applications like Excel, Word and Outlook

  Excellent interpersonal and communication skills

  Ability to handle multiple tasks and meet deadlines

  Proficient in handling tasks independently as well as a part of the billing team

  Ability to handle sensitive and private information in a professional manner

  Educational Qualifications:

  Bachelor's degree in Mathematics from University of California in the year 2003

  Work History:

  Organization: CF Engineering Groups, California

  Duration: March 2005 till date

  Designation: Customer Service Billing Administrator

  Responsible for processing the organization billing through a weekly cycle in the Deltek FMS database

  Handles the tasks of supervising and monitoring every stage of processing invoice

  Performs responsibility like issuing various reports and other administrative tasks like filing and copying and updates the same to the billing manager

  Produces invoices as well as distributes and mails the invoices to the concerned person

  Handles tasks like Issuing and Processing Billing Reports

  Responsible for Data Entry of time sheets, and expenses on a daily basis

  Assist department in handling day-to-day functions on areas of billing

  Organization: NKOI Group Co Inc, California

  Duration: January 2004 to February 2005

  Designation: Billing Administrator

  Perform tasks like maintaining records for management reports and inventories of supplies required

  Handles the charge of making proper calculations of the charges for jobs performed as well as maintains some billing logs

  Reviews the invoices for general cost charging errors

  Coordinates as well as responds to all service calls required by customer

  Performs filing duties in accordance with the specific request

  Responsible for handling day-to-day clerical duties like typing, filing and handling mails

  Personal Details:

  Name: Annie Smith

  Date of Birth: 15/03/1978

  Employment Status: Full time

  Relationship status: Married

  Reference:

  Mr. Charlie Smith

  Customer Service Billing Head

  Lopez Associates Co Inc, California

  Cell: 123-589-3655

  Email: smith.charlie@example.com

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